Thursday, June 18, 2009

Social Capital and Social Networking

After reading the article about Speir’s experience at the Republican Convention I was given a new perspective of the power of social networking on the internet. Throughout the recent weeks of this course I have argued to the point that real “relationships” cannot be made over the internet. I was a believer in the philosophy quoted in the article that said, “It is impossible, they say, for people to form communities if they do not or cannot interact face-to-face in the shared public space.” However my opinion in now chaned.

            Throughout Speir’s story the reader comes to find out that while he made an effort to stay informed throughout high school it wasn’t until he got involved on the internet that he transition from an observer to participant in social action. The article describes the relationship between Speirs and the computer perfectly, “The internet became for him the link between eduation and motivation and the catalyst for action”. I can see a lot of these same themes in the recent presidential election. As I have states in previous blog posts the internet played a huge roll in helping young people and minority groups to get to the polls. The internet was their catalyst as well. But why is the internet such an effect medium for political participation?

            The topic of Politics is always one of those taboo subjects. Its reputation of being too controversial to discuss in class, workplace, etc. had limited peoples comfort level to paricipate in real dialogue. The internet is a perfect medium for this discussion because it provides users with a certain privacy level. Users of the internet are allowed and comfortable engaging in these conversations because they are not intimidated by who is on the otherside of the computer. Also there are no ramifications on the internet for a taking any particual political stance (Despite its controversy). Speir’s and his fellow group members were able to socialize with one another about a common interest, politics, and they transitioned the dialogue into a common interest/task, the protest. There are ample amounts of support that these small niche social networking groups are effective. Websites like facebook and myspace were able to target various niches in order to generate success. Facebook target the college market and myspace targeted band members. Both eventually expanded to the general public and now people are allowed to create their own “groups” to share commonalities and interests.

            Like Speir’s group new social networking website are facilitating online interaction that are leading to face-to-face interaction. Take for example eharmony.com, and match.com. I have attached an article to the bottom of the post explaining the internets transition back to small niche website like the one that Speir’s was a member of. Developers are beginning to recognize the significance of the building small communities filled with people that share the same interests.

 

-Adam

http://shuzak.com/



Jawad Shuaib, the founder of Shuzak.com: The social network for geeks.

Startups have been multiplying like rabbits over the past three years. Due to the added competition, many startups are beginning to narrow their focus to a much smaller demographic. The year 2007 will mark the transition from startups aiming for the mainstream markets to specialists intensely focused on gaining smaller grounds. This is a different landscape, one that demands new rules of the game. It is the entrepreneur's job to anticipate these changes in order to align them with their startup's future.

Let us take a look at the social networks available for parents; in this category alone we have Cafe Mom, Maya's Mom, MothersClick, MommyBuzz, MTV's ParentsConnect, Famster, and Minti. The niche for parenthood seems to be taken. Yet, it can further be broken down to, say, "Grandparents", "Stay at home mothers", "Single mothers", etc. Becoming a master of any of the smaller niches has many great advantages, such as less competition, loyal readership, and better focus. All marketers exploit a basic positioning principle that states that it is better to be first than to be better. It is clearly too late to be the first social network, or bookmarking service, or video sharing startup. Consequently, the Web 2.0 era demands that startups put intense focus on their niche regardless of the smaller demographics.


Image from web2logo.com

A short history of startups on the Internet suggests that everything starts off with a single category, which is then naturally subdivided into more categories as the number of competitors rise. Division is a process that is unstoppable. To survive, startups must position themselves to be different, and the only way to do that today is to carve as narrow a niche as possible. The article that follows dictates the immutable laws all startups must follow for the sake of survival.

1. Divide and Conquer, Differentiate or Die:

There may never be a site as big as MySpace again. So while your slice of the market may not be as large, by dominating an entire category, your niche can maintain a smaller yet profitable business. As the size of a niche market declines, and the competition in it increases, the perceived benefits of competing in that niche depreciates with each new arrival. If your niche is small enough, you can maintain healthy profits while discouraging potential competitors from entering your domain. [1]

The Law of Division dictates that all categories eventually diverge. They always have and they always will. It is this divergence that creates opportunities for new startups. The best way to build a company is not by going after an existing category, but by creating a new category you can be first in. In other words, the survival of a startup requires that it diverge and then specialize. Markets favor the extremes.

2. Generally Speaking, the Smaller the Niche, the More Loyal the Users Become.

"If everyone exposed to a product likes it, the product will not succeed... The reason that a product “everyone likes” will fail is because no one “loves” it. The only thing that predicts success is passion, even if only 10% of the consumers have it." - Scott Adams, Dilbert Blog

It comes as no surprise that a niche startup that is focused on its category tends to build a more bonded community. Digg started out as a great social bookmarking site for geeks, but as it grew, so did its appetite for a larger share of the market. Consequently, Digg now has many new users but fewer die-hard fans. For many startups line extension is the easy way out. It is perceived as the inexpensive, logical way to grow. Only when it is too late does a company turn and notice that they became large at the expense of their user loyalty. Focus is the key to successfully building a community in today's ultra-competitive marketplace.

3. Focus:

Companies, especially the larger ones, have a natural tendency to expand their line of business. Google, for instance, is known for search but has its hands in just about anything "web". [2] Expanding out too fast has annihilated nearly every empire and its army in history. In a competitive environment, more is often less because with more you lose your focus.

Big companies jump in with their brands to try to take market share from the leader while startups pioneer new categories and sell out for millions. The benefit of operating a niche startup is that everyone who visits the site will be looking exactly for what they provide. Niche is all about being on the narrow point of the wedge; that advantage, though, is ruined when a startup tries to be everything to everyone. The larger the market, the more specialized a company must become. In the struggle for life, no two startups can occupy the same position. If they try to do so, one company will drive the other to extinction.

4. No Small Market is Small Enough:

The world, according to the Internet, is 1 billion strong. The web, therefore, presents a huge opportunity for markets of any size. For instance, there are many thousands of users on the Internet who own and love Persian cats. So if your niche social network is for Persian cat owners, your potential market is still in several thousands. Is that too small? For MySpace it is, but not for a niche social network. That is the great thing about niche startups; no market can ever be too small. Even better, as the size of the market depreciates, so does the threat of a larger competitor jumping in for the share.

No brand, no corporation, no startup can achieve 100 percent of a market in the face of competition. Once you accept this reality, finding a niche is greatly simplified. You don't have to face those demons that keep telling you, "Let's not give up any part of the market". The truth is that all businesses are a niche business. The only difference is that the leader's niche is bigger than the niches owned by others, but it is still a niche. Nurturing the specific needs of the niche users has become the prevalent theme for most successful startups.

5. Mind Numbingly Simple:

"What does a person want when he or she clicks a search button?" - Phil Butler at Profy.com
"All things being equal, the simplest solution tends to be the best one." - Occam's Razor [3]

How much time does it take for anyone to figure out about 80% of iPod's functions? Two minutes at most. How much time does it take for someone to figure out about 80% of Google's functions? 5 seconds? There are 1000's of components in the iPod, and 1000's of lines of code running behind Google. [4] Yet, you can get up and running with both these technologies in less than 3 minutes. That is the law of simplicity: Be mind numbingly simple.  Extra clicks are deadly.

We tend to think of boredom on social networks as arising from a lack of stimuli. A sort of information underload. But more and more commonly, boredom is arising from excessive stimulation or information overload (often through excessive advertisements). Information, like energy, tends to degrade into entropy-into just noise and redundancy. In a world where startups are as common as ants in the jungle, it is important not to overload the user with information. Complicated user interfaces do not help anybody.

It follows that an unfocused startup will undoubtedly complicate things by forcing extra features onto a web page. Users like mindless choices so get rid of the question mark lurking over the user's head.

6. Bubble Burps:

"There is a big difference between mostly dead and all dead. Mostly dead is slightly alive." - Miracle Max, The Princess Bride

This time last year, Bloggers were reporting on many Digg, YouTube and Del.icio.us clones. Many of those startups have died since, but the low cost of hosting means they can stay online forever, despite having no users. The best way to build a startup is not by going after an existing category, but by creating a new category which it can be the first in. In other words, startups must focus on creating new markets over serving existing ones.

It is no secret that almost all startups will fail. This problem started with the bubble, and continues to plague the web today. Comparatively, not much money is flowing into startups so there isn't going to be another dot-com bubble. However, I anticipate that the failure rate for startups will remain the same, if not worse. The biggest single barrier to the development of an effective startup strategy is the strongly held belief that a company has to appeal to the entire market. In today's world, if a revenue less business model doesn't kill your startup, a more focused competitor will. [5]

Conclusion

Where is it written that a startup has to appeal to everybody? There is an almost religious belief that a wider net catches more customers, in spite of many examples to the contrary. A department store, for instance, is a place that sells everything. But when a consumer requires some office supplies, they prefer Staples over WalMart. Why? Because even though WalMart is the largest department store in the world, it cannot compete with a specialist business focused completely on what the customer needs. Generalists often manage to gain a larger share of the market at the expense of consumer loyalty. In the long term, the prospect turns to the specialist.

The point is, on the Web, any additional feature adds to our cognitive workload; distracting our attention from the task at hand. The distractions may be slight but they add up, and sometimes it doesn't take much to throw us. On the Internet, the competition is always just one click away, so if you frustrate users they'll head somewhere else. A startup that remains focused on its niche can reduce competition and, therefore, avoid the pressure to add pointless features. Expanding your focus and being strong somewhere is a better approach than expanding your focus and winding up weak everywhere.

Notes:

[1] Moreover, if your niche is small enough, bigger corporations (Google, Microsoft, Yahoo, AOL) will not consider it worth pursuing.

[2] A few examples include email, online videos, calendars, news, blogs, desktop search, photo sharing, online payments, social networking, instant messaging, WiFi, word processors, web hosting, search tool bars, spreadsheets, RSS readers, discussion groups, maps and more. In the past, I have written two articles suggesting that Google put an end to line extension: "How to Fix Google" and " Napoleonic Lessons for Google and Microsoft".

[3] Thomas Aquinas made this argument in the 13th century, writing, "If a thing can be done adequately by means of one, it is superfluous to do it by means of several; for we observe that nature does not employ two instruments where one suffices".

[4] Google became the darling of the web 2.0 Generation for simplifying the search experience.

[5] A business is not a business if it does not make money. Having little defined means of generating money is a recipe for disaster.

[6] My ideas are never my own. In fact, I don't think any idea can ever be independently developed. The thoughts presented here were inspired by the authors of these books: "Don't Make Me Think", "Trout on Strategy", "Focus", "The Origin of Brands", "The Immutable Laws of Marketing" and "Positioning".

College Baseball World Series

Did anyone watch the ASU vs UNC baseball game. That short red-headed kid from ASU sure can rake. Go ASU

Wednesday, June 17, 2009

Obama's Internet Sucess Helps increase democratic efficacy voters!

I am sure you all have heard the term "efficacy" when it comes to politics, and it is one of the most important aspects of the outcome of elections. It has been theorized that republicans have a higher efficacy group of voters which means that their registered voters have a higher turnout rate that democrats do. this implies that when turnout for an election is low republicans usually reap the benefits (this is why republicans aren't as vocal about getting to the poles). Because there are more registered democratic voters (but are low efficacy) democrats usually win elections when turnout is high. This is why republicans typically win midterm elections more than democrats do. With that said the Democrats and President Obama really stepped it up to help remove the "efficacy" factor and help generate a high turnout in the election. As most of you in the class have noted there are numerous websites that supported the election of Barrak Obama and really helped spread the word to people to make sure they took the time to vote. Some of the largest internet campaigns were "Rock the Vote" and "Vote or Die". These campaigns made multiple youtube/internet videos with various celebrities that helped raise awareness for Obama and also encouraged people to vote him. With this internet/entertainment marketing tactic Obama and his team were really able to defy the norms of traditional politics and come out on top. In my opinion they not only were able to get young people and minorities to the polls (Cause those are the lowest efficacy so that was really their target audience) but they also instilled a sense of pride in them that continues to keep them interested in politics and Obama's term. Thus, the internet not only helped get the votes but also helped increase the overall efficacy of the democratic party. I am confident that we will see a higher turnout and more success in the democratic party in the mid term election in 2010. Does anyone here agree with me?

Tuesday, June 16, 2009

Civil Activism Via the internet!

Gone are the days when refusing to get up from a seat on a buss, or conducting hunger strike are common tactics to raise civil awareness. Now activist's use blogging, twitter, facebook status, etc. to generate traction to their cause. As the article discusses blogging is one of the most popular outlets for generating attention to different social issues/causes. Now the only reason I know this is because it was on the news non stop since april. As most of you have probably heard Miss. California received enormous criticism for her response to infamous BLOGGER Perez Hilton's question in the Miss USA pageant. I am sure everyone knows what the question was about but for those of you who don't know she was asked if other US states should follow suit with vermont and legalize gay marriage. Her response was basically "no" and that is when Perez Hilton began a personal attack/campaign surrounding her controversial answer. I am not going to sit here and takes sides, cause its not important, I am just using this as an example of how the Blogging as the author mentioned can have such a tremendous impact in civil activism. Perez Hilton took it upon himself to dig up as much dirt on Carrie as possible eventually and sending her in to a media frenzy. I understand her response was controversial but was it blown out of proportion by PEREZ HILTON and his Access to the minds of his many follwers? I don't think that this issue would have been such big news had the power of the internet not been involved.

-Adam

Vote for the Worst!

For anyone here who is Howard Stern fan you may remember a few years back the votefortheworst.com campaign. Howard started a campaign through the radio and the internet that encouraged people to vote for American Idol contestant Sangia. For anyone that remembers he ended up making it to the final 5 or so of the competition. It is just another example of how the internet can play a huge role in "spreading the word"!
-Adam

Monday, June 15, 2009

Social Interaction on the Internet!

Social Activism on the internet is becoming a more and more popular use of the internet. On of the biggest examples I can think of is Moveon.org. It is a PAC that raised money for liberal candidates and over the past year ran a huge Obama campaign and helped spread the word to young people nationwide to get out and vote. With record high turnout number in this election I wander if Moveon.org had a significant role in those numbers? What are your thoughts?

Thursday, June 11, 2009

What Kind of Person is Alexis.

I am not here to judge any one to make assumptions about people but I am going to take a shot at answering Dr. Bob's Question 3. From what I gathered in the article Alexis seems to be a straight shooter. She seems like she is the type of girl to does everything "right" and never takes a chance or does anything out of the ordinary or dangerous. I think that her lack of experience and excitement is what appealed to her the most after meeting Craig. Number 1 Craig had a girlfriend which made him "off limits" but she didn't care she continued to talk to him. Now would she have tried pursuing a guy in a Lehigh class she new had a girlfriend? Probably Not. Also she didn't know what he looked like and also was running the risk of him being a total creeper when she met him. She even said she had to lie to her parents about how they met because she knew who mad they would be if they found out. Everything about meeting him had some type of "rebel" aspect to it. Its great for her it worked out but I am getting the sense that it was all her outlet to rebel and finally not be such a straight shooter. 

-Adam

Wednesday, June 10, 2009

Online Relationships... Questionable

Okay... So I feel like I am always playing the Devil's Advocate in this class but hey someone has to do it. I am becoming more understanding and accepting of the online dating world as this class goes on and who knows maybe even by the end of the class I will try it out, but right now I am still skeptical. 

In the article Alexis starts "falling" for Craig within the first few weeks of speaking online, is that even possible? Maybe its just because I am a guy but there is no way I could ever fall for someone based on a series of conversations over the course of a couple weeks. I don't want to sound shallow at all but physical attractiveness is key to a good relationship. If there is no physical attraction then there is no sexual chemistry and what's a healthy good relationship without SEX?

It is proven that married couples that have more sex have a better chance of staying together than couples who don't have sex. In Dr. Bob's question he asked if we thought that couples could exist entirely online and my opinion is NO... Sex is important. Online relationships are good starting points to get to know people and help establish a friendship but to have a romantic relationship and get serious with someone you need to leave the computer and head to the bedroom. 

-Adam

Tuesday, June 9, 2009

NBA Finals vs. Stanley Cup

Is anyone really watching the Stanley Cup? This is America, Game 3 of the NBA FINALS Lakers vs. Magic... Believe it! 

By the way go see "The Hangover" funniest movie I have seen in a long time!

-Adam

Random Thought!

I was thinking about the article some more and the more I thought about it I realized that online dating is like sitting on the same side of a booth at a restaurant... unacceptable

Sorry, just thinking out loud

-Adam

Response Question 1: Romantic Relationships Online

Because I am not used to blogging I have decided that each day this week I will respond to one of the three questions Dr.Bob presented us with this week. 
As I stated in my first Blog post I have never used facebook or myspace so you can imagine my reaction to an article about two people falling in love online. I think it is very strange that people are able to develop romantic relationships online. Maybe I am old school or maybe I am just behind the times but whatever happened to meeting someone at resteraunt or bar and sparking up a conversation? Either way my personal opinion about online relationships is not what I am here to write about. 
In Dr. Bob's first question he asked what does it mean to fall in love online and what about online chat rooms facilitate this type of relationship? When it comes to the first question I think that for Alexis, her ability to "fall in love" online was triggered by her "unhappiness" and her inability to be open to her family about her emotions. She found the chat room to be a safety zone and by letting her guard down in the chat room she allowed herself to be susceptible to vulnerability. Online she was able to remove the physical attraction and focus on the emotion and intellectual connection. I don't really understand how someone can be attracted to someone they have never met or seen but in this case it happened. Here is a link to a series of statistics about the popular website eharmony
I think that these chat rooms and website are able to help people meet others because they are able to target people that have similar interests to them. When you go out and meet in a bar you have to take someone out to dinner and get to know them where as in a chat room you can weed people out faster. Also i think that these people are insecure about themselves and are not confident enough to meet someone in person. I guess I understand the convenience for some people to rely on the Internet to meet people but I am gonna stick to the old fashioned way of meeting people. 

First Time Blogging

Hey Everyone,
I have never blogged or facebooked before in my life so this will be interesting for me. I am pretty sure I am doing this right but if there is something wrong with the blog, let me know so I can try and fix it. As I said, this is all very new to me. I am reading the assignments that Dr.Bob gave us right now and I will be posting my response to his questions when I am done. I am writing this post basically to just figure out how this works. Talk to you all soon!

-Adam

Monday, June 8, 2009